Par littleboboon le 29 Janvier 2016 à 14:56
Oka (Raphaël Rego) - Paris, France
Juni *(Shaunt Hergatt) – New York, USA
Jungsik ** (Jungsik Yim) – New York, USA
Junoon * (Vikas Khanna) New York, USA
Cuisine Wat Damnak (Joannès Rivière) – Siem Reap, Cambodge
Manda de Laos – Luang Prabang, Laos
Louis (Stéphane Pitré) – Paris, France
Hostellerie Le Castellas (Stéphane Mazière) – Collias, France
Geranium ** (Ramus Kofoed) – Copenhagen, Danemark
Le village Duong Lam (les grandes-mères du village) – Hanoi, Vietnam
Les Déserteurs (Daniel Baratier et Alexandre Céret) – Paris, France
Par littleboboon le 14 Janvier 2016 à 22:42
Salinda Premium Resort in Phuc Quoc’s island, Vietnam is what a five-star resort should look and feel like.
At Salinda Premium, they got (almost) everything right: the design, the architecture, the location, the welcome routine, the service, the staff, the food & beverage, and the management. It is premium indeed.
However, there’s one area in which they failed big time: the kid’s club.
We stayed at the Salinda Premium Resort from December 31st, 2015 to January 3rd, 2016; everything was perfect until we left our five-year old child at the kid’s club for half an hour on the morning of January 1st, 2016. When we came back to pick him up, he was nowhere to be found. The staff from the kid’s club told us very matter-of-factly that he had already left… with a tall Frenchman! We went immediately into panic mode and started running around the resort like headless chickens looking for our child, until a couple told us they had just seen him take the elevator by himself. At that moment, we figured out he must have gone to our room and that is indeed where we found him a few minutes later. Our room was opened to him by the maid working on the floor after she found him wandering around and asked him his room number – which he was able to give her. The longest five minutes of our life… This absolutely inacceptable incident was taken very lightly by the young Vietnamese staff who seemed to have no clue about the safety and security of the children they look after.
Of course we talked to the general manager, Jeevan, and his assistant manager and told them that there was an urgent need to review the whole Kid's club process. The Kid’s club personnel must be extremely rigorous with the children left into their care.
Salinda Premium Resort claims that they’re Asia’s biggest and safest playground for adult and children. It may be true but for us they still fall short in one area -- and the most important one.
Par littleboboon le 12 Janvier 2016 à 17:15
Angkor Victoria in Siem Reap was a four stars hotel promoted to five stars in 2013, but it’s still the ambiance and service still felt like four-stars when we were there last December from 27 th to 31st. At Littlebôboon, we are big fans of the Victoria chain in Vietnam and found their four stars resorts there much superior to a lot of five stars we had ever tried.
However, it seems that the Victoria Angkor Resort in Siem Reap does not belong to the Vietnamese chain anymore. It is now run independently.
The service was not on par with the standards of a five stars hotel and resort: the food and beverage were below average compared to other Victoria Hotel and Resorts in Vietnam, and the prices at the restaurants and bars were scandalously high. One piece of advice if you plan to stay at Victoria Angkor Resort: do not eat and drink there, go out as much as possible. One example, you could have a great meal at one of the best restaurants in the world, Cuisine Wat Damnak, for half the price you would pay at the Victoria Angkor Hotel and Resort.
It’s too bad though because the resort is nicely located and has a really charming feel to it, with an incredible outdoor swimming pool plus jacuzzi and children's pool, a very good kids club and a beautiful spa.
Victoria Angkor Hotel and Resort
Adresse: Sivatha Rd, Siemréab, Cambodge
Téléphone : ++855 63 760 428
Par littleboboon le 10 Janvier 2016 à 16:16
We at Littlebôboon stayed three nights at the Lotte Hanoi hotel which is rated five stars. Lotte Hanoi is conveniently located between Hanoi’s Old quarter and the New Business District and sits in the upper part of the magnificent 65-floor Lotte Center.
The accomodation is very well designed, spacious and airy with an incredible view of Hanoi - we give an extra thumb up for the bathroom with its heated Japanese' toilet.
The Evian Spa is a beautiful facility with its stunning indoor pool, but our treatments was spoiled by too loud and inappropriate music and the lights which were too strong.
We really liked the roof top bar « Top of Hanoi », probably the best roof top bar in Vietnam, the cocktails and mocktails served were very nice.
We had dinner at the famous franchise Tim Ho Wan from Hong Kong but found the quality of its dim sum extremely average. We think the weakness of Lotte Hanoi hotel was its food and beverage, their breakfast buffets either on “Grill 63” or “59th Club Floor “ were very bland and tasteless, and with a very poor selection of Vietnamese food.
We still could not understand how they won the Golden Spoon in 2015 for their overall cooking.
We mentionned this subject to the Executive Assistant Manager, food and beverage must be improved with a greater and larger selection of Vietnamese food.
Lotte Hotel Hanoi
- Adresse : 54, Lieu Giai St. Cong Vi Ward. Ba Dinh, Hanoi, Vietnam, Lotte Hotel Hanoi
- Tél : +84-4-3333-1000
Par littleboboon le 5 Novembre 2014 à 13:44
Un petit mot sur notre partenaire L’Etoile du Vietnam avec qui nous collaborons depuis cinq ans.
C’est une équipe cent pour cent féminine, elles sont dynamiques, énergiques, réactives, proactives, disponibles et surtout rigoureusement professionnelles. De plus c’est une agence de voyage internationale, francophone et francophile et elles maîtrisent aussi l’italien et l’anglais.
Nous tenons surtout à saluer nos deux collaboratrices principales, Ha Thi Loan et Nguyen Thi Luong Hien qui nous sont précieuses dans notre organisation et surtout pour nos clients qui nous font confiants.LETOILEVIETNAM TRAVEL CO., LTDAdresse : 77/2, Hoang Sam, Cau Giay, Hanoi, VietnamTel : (+84-4) 3994 0659 / 3791 5679Fax : (+84-4) 3791 5677Hotline : 0904 210 478 / 0909 228 666Enregistrement : 0102035353/TCDLLicence pour l'organisation des voyages internationaux : 01-129/TCDL-LHQTSite web: www.letoilevietnam.comEmail : email@example.com
Suivre le flux RSS des articles de cette rubrique
Suivre le flux RSS des commentaires de cette rubrique